Choose rekeying for the right reason
The goal is to change key access. If a key has gone missing or several copies were distributed before you moved in, discuss whether the existing locks can be rekeyed. A lock that is damaged, unreliable or unsuitable for the door may need repair or replacement as a separate part of the job.
Count what the key actually operates
One house can have a keyed handle, a separate deadbolt and several exterior entrances. A business key may operate a front entrance and another door out of view. Make a list before the call and say whether all locks should work with one key or whether some need independent access.
Compatibility comes before convenience
Not every cylinder can be combined into the same key arrangement. Brand, keyway and hardware condition matter. Keep existing keys available for assessment and ask what can be retained. If preserving older decorative fittings is a priority, mention that before agreeing to replacement hardware.
Verify the change at each included lock
At handover, check that the new keys work smoothly on every cylinder included in the scope. Confirm that old keys no longer operate those rekeyed cylinders. The work does not automatically change garage remotes, smart-lock accounts or keys to doors that were not included, so record the exact outcome.
